Useful Links



  • The Consumer Council of Norway
    The Consumer Council of Norway is an independent organisation representing the interests of consumers.
  • The Consumer Ombudsman
    The Consumer Ombudsman is an administrative body responsible for supervising contract terms and commercial communication aimed at consumers.
  • SOLVIT
    SOLVIT deals with cross-border problems between a business or a citizen on the one hand and a national public authority on the other, where there is possible misapplication of EU law.
  • FIN-NET
    FIN-NET is a financial dispute resolution network of national out-of-court complaint schemes in the European Economic Area countries that are responsible for handling disputes between consumers and financial services providers.
  • National Enforcement Bodies (NEB)
    The NEBs enforce Regulation 261/2004 EC on Air Passenger Rights, which covers delays, cancellations and denied boarding.
  • The Civil Aviation Authority (CAA)
    The CAA is an independent administrative body under the Norwegian Ministry of Transport and Communications supervising Norwegian civil aviation. The CAA is the Norwegian NEB.
  • Norwegian Customs and Excise (NCE)
    NCE is an autonomous agency under the Ministry of Finance.
  • National Institute for Consumer Research (SIFO)
    SIFO is a non-bias governmental institute that conducts consumer research and testing.
  • Innovation Norway
    Innovation Norway promotes nationwide industrial development profitable to both the business economy and Norways national economy.
  • Visit Norway
    The official travel guide to Norway.
  • The Directorate for Civil Protection and Emergency Planning (DSB)
    DSB supervises risk and vulnerability for society in general.


Sist oppdatert: 30.01.2008 15:00 Publisert: 05.12.2007 14:26