Travelling in Norway

Ferry

Make a reservation. Your order is not completed until you have received confirmation from the company
You have no statutory right to cancel the order. Depending on the company, you may have the right to a refund when cancelling your order
Ferry companies are liable for cancellations and delays that are caused by errors or neglect by the carrier

Train

Purchase your ticket before entering the train
You have no statutory right to receive a refund on purchased tickets. Depending on the ticket type, a refund may be possible for tickets purchased from the main provider of train services, Norges Statsbaner (NSB)
Train carriers are liable for documented expenses caused by a substantial delay provided that the delay is not outside their control

Taxi

All taxis use fare meters. The fare depends on the day, time, distance and speed. The prices must be clearly visible
Fixed rates are often available when travelling to and from an airport. You are advised to use the fixed rate
Taxis are liable for personal injuries or damage caused to your luggage

Rental car

Your order is complete when you have received a confirmation from the company
You have no statutory right to cancel your order
Check what your insurance covers. Insurance terms should be stated in the contract
Check the car for damages before taking over and returning the car (take pictures!) and make a note of the mileage
After payment, the company does not have the right to charge your credit card for other than minor expenses without your permission

Car

Toll roads:

At toll roads you either pay manually or at a coin machine. The only accepted currency is Norwegian Kroner, but most toll roads have facilities for credit card payment
If you pass without paying, you are likely to receive an invoice, with surcharges, directly to your home address
At fully automated toll plazas with lanes marked “Do not stop”, either pay at a petrol station nearby or you will receive an invoice by post

Parking:

Signposts regulate where you can park. No payment is due unless it is clearly stated

Plane

Your order is not completed until you have received confirmation from the company
You have no statutory right to cancel your ticket unless the airline states otherwise in their terms and conditions
You have the right to information and care if you are denied boarding, your flight is cancelled, or your flight is delayed more than two hours. You may also be entitled to financial compensation and a refund of the ticket or re-routing

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