List of ECC Offices

AUSTRIA
EUROPEAN CONSUMER CENTRE AUSTRIA
EUROPÄISCHES VERBRAUCHERZENTRUM
Director: Georg Mentschl
Mariahilfer Straße 81
1060 Wien
+43/1 588 77 0 (general line)
Europa-Hotline 0810 - 810 225 (only available in Austria)
+43/1 588 77 99 342
info@europakonsument.at
www.europakonsument.at

BELGIUM
EUROPEAN CONSUMER CENTRE BELGIUM
EUROPEES CENTRUM VOOR DE CONSUMENT
CENTRE EUROPÉEN DES CONSOMMATEURS
Director: Edith Appelmans
Hollandstraat 13 / rue de Hollande 13
1060 Brussel/Bruxelles
+32/2 542 33 46 / +32/2 542 33 89
+32/2 542 32 43
www.eccbelgium.be
info@eccbelgium.be

BULGARIA
EUROPEAN CONSUMER CENTRE BULGARIA
Director: Albena Palpurina
Bacho Kiro street No14
Bg-1000 Sofia
+359/ 298 676 72
+359/ 298 755 08
ecc.bulgaria@kzp.bg
http://ecc.kzp.bg/

CYPRUS
EUROPEAN CONSUMER CENTRE CYPRUS
Ευρωπαϊκό Κέντρο Καταναλωτή Κύπρου
Director: Phrosso Hadjiluca
c/o Competition and Consumers Protection Service (CCPS),
Ministry of Commerce, Industry and Tourism
6, Andreas Araouzos
1421 Nicosia
+357/2286 7100
+357/22 375120
ecccyprus@mcit.gov.cy
www.ecccyprus.org

CZECH REPUBLIC
EUROPEAN CONSUMER CENTRE THE CZECH REPUBLIC
EVROPSKÉ SPOTŘEBITELSKÉ CENTRUM
Director: Tomáš Večl
Štěpánská 15
120 00 Prague
+420/296 366 155
esc@coi.cz
www.coi.cz ; www.coi.cz/esc

DENMARK
EUROPEAN CONSUMER CENTRE DENMARK
FORBRUGER EUROPA
Director: Peter Fogh Knudsen
Amagerfaelledvej 56
DK-2300 Copenhagen S
+45/32 66 90 00
+45/32 66 91 00
info@forbrugereuropa.dk
www.forbrugereuropa.dk

ESTONIA
EUROPEAN CONSUMER CENTRE ESTONIA
EUROOPA LIIDU TARBIJA NÕUSTAMISKESKUS
Director: Silvia Ustav
Kiriku 4
15071 Tallinn
+372/6201 708
+372/6201 701
consumer@consumer.ee
www.consumer.ee

FINLAND
EUROPEAN CONSUMER CENTRE FINLAND
EUROOPAN KULUTTAJAKESKUS
Director: Leena Lindström
Haapaniemenkatu 4 A/P.O. BOX 5
00531 Helsinki
+358/10 60 57102 (between 9-12)
+358/9 8764 398
ekk@kuluttajavirasto.fi
www.ecc.fi

FRANCE
EUROPEAN CONSUMER CENTRE FRANCE
CENTRE EUROPEEN DES CONSOMMATEURS
Director: Bianca Schulz
c/o Euro-Info-Verbraucher e.V.
Rehfusplatz 11
D-77694 Kehl
+49/78 51 991 48 0
0820/200 999 (only accessible from France)
+49/78 51 991 48 11
info@euroinfo-kehl.eu
www.euroinfo-kehl.eu

GERMANY
EUROPEAN CONSUMER CENTRE GERMANY
EUROPÄISCHES VERBRAUCHERZENTRUM DEUTSCHLAND
Director : Jutta Gurkmann
c/o Euro-Info-Verbraucher e.V.
Rehfusplatz 11
D-77694 Kehl
+49/7851 991 48 0
+49/7851 991 48 11
info@euroinfo-kehl.eu
www.euroinfo-kehl.eu
Address 2: Kiel office
Andreas-Gayk-Straße 15
D-24103 Kiel
+49/431 590 99 50
+49/431 590 995 77
info.kiel@evz.de
www.evz.de

GREECE
EUROPEAN CONSUMER CENTRE GREECE
Ευρωπαϊκό Κέντρο Καταναλωτή
c/o Hellenic Ministry of Development
Kanigos Square
GR - 10 181 Athens
+30/210 3847253
+30/210 3847106
infoecc@efpolis.gr
www.eccefpolis.gr

HUNGARY
EUROPEAN CONSUMER CENTRE HUNGARY
EURÓPAI FOGYASZTÓI KÖZPONT
Director: György Morvay
Logodi u. 22-24
1012 Budapest
+36/1 473 0338
+36/1 331 7386
info@efk.hu
www.efk.hu

ICELAND
EUROPEAN CONSUMER CENTRE ICELAND
EVRÓPSKA NEYTENDAAÐSTOÐIN
ENA – ECC ICELAND
Director: Iris Osp Ingjaldsdottir
Hverfisgata 105
101 Reykjavik
+354/ 545 1200
+354/ 545 1212
ena@ena.is
www.ena.is

IRELAND
EUROPEAN CONSUMER CENTRE DUBLIN
Director: Ann Neville
13a Upper O’Connell Street
Dublin 1
+353/1 809 06 00
+353/1 809 06 01
info@eccireland.ie
www.eccireland.ie

ITALY
EUROPEAN CONSUMER CENTRE ITALY
CENTRO EUROPEO CONSUMATORI
Director: Federico Vicari
Via G.M. Lancisi 31
00161 Roma
+39/06 442 38 090
+39/06 441 18 348
info@ecc-net.it
www.ecc-net.it

LATVIA
EUROPEAN CONSUMER CENTRE LATVIA
EIROPAS PATĒRĒTĀJU INFORMĒŠANAS CENTRS
c/o Patērētāju Tiesību Aizsardzības
Centrs-Consumer Rights Protection Centre
Director: Aija Gulbe
Kr. Valdemara Street 157-228
1013 Riga
+371/738 8625
+371/738 8625
info@ecclatvia.lv
www.ecclatvia.lv

LITHUANIA
EUROPEAN CONSUMER CENTRE LITHUANIA
EUROPOS VARTOTOJŲ CENTRAS
Director: Viktorija Ostrauskiene
Odminiu str. 12
LT-01122 Vilnius
+370/5/2650368
+370/5/2623123
info@ecc.lt
www.ecc.lt

LUXEMBOURG
EUROPEAN CONSUMER CENTRE LUXEMBOURG
CENTRE EUROPEEN DES CONSOMMATEURS-GIE LUXEMBOURG
Director: Karin Basenach
55 rue des Bruyères
L-1274 Howald
+352 26 84 641
+352 26 84 57 61
info@cecluxembourg.lu
www.cecluxembourg.lu

MALTA EUROPEAN CONSUMER CENTRE MALTA
Director: Claude Sammut
Annex to Consumer & Competition Division
47A, South Street,
Valletta, Malta
+356 21 22 19 01
ecc.malta@gov.mt
www.eccnetmalta.gov.mt

THE NETHERLANDS
EUROPEAN CONSUMER CENTRE THE NETHERLANDS
EUROPEES CONSUMENTEN CENTRUM
Director: Patricia de Bont
Catharijnesingel 55, 5th floor
3511 GD Utrecht
P.O. Box 487
3500 AL Utrecht, the Netherlands
+31/(0) 30 232 64 40
+31/(0)30 234 2727
info@eccnl.eu
www.eccnl.eu

NORWAY
EUROPEAN CONSUMER CENTRE NORWAY
FORBRUKER EUROPA
Director: Elisabeth van Riessen
P.O.Box 4594 Nydalen
0404 Oslo
+47 23 400 500
+47 23 400 501
post@forbrukereuropa.no
www.forbrukereuropa.no

POLAND
EUROPEAN CONSUMER CENTRE POLAND
EUROPEJSKIE CENTRUM KONSUMENCKIE
Director: Piotr Stańczak
Plac Powstańców Warszawy 1
00 950 Warsaw
+48/022 55 60 118
+48/022 55 60 359
info@konsument.gov.pl
www.konsument.gov.pl

PORTUGAL
EUROPEAN CONSUMER CENTRE PORTUGAL
CENTRO EUROPEU DO CONSUMIDOR
Director: Maria do Céu Costa
Praça Duque de Saldanha, 31-1°
1069-013 Lisboa
+351/21 356 47 50
+351/21 356 47 19
euroconsumo@dg.consumidor.pt
http://cec.consumidor.pt

ROMANIA
EUROPEAN CONSUMER CENTRE ROMANIA
CENTRUL EUROPEAN AL CONSUMATORILOR ROMANIA
Director: Razvan Resmerita
Bd. Nicolae Balcescu nr. 32-34, etaj 4, cam. 16
Sector 1, Bucharest,
RO-010055
+40/ 21 3157149
+40/ 21 3157149
office@eccromania.ro
www.eccromania.ro

SLOVAKIA
EUROPEAN CONSUMER CENTRE SLOVAKIA
EURÓPSKE SPOTREBITEL'SKÉ CENTRUM
Director: Dženšίda Veliová
Mierová 19
827 15 Bratislava
+421/2 4854 2019
+421/2 4854 1627
ecc@economy.gov.sk
www.economy.gov.sk/ecc

SLOVENIA
EUROPEAN CONSUMER CENTRE SLOVENIA
EVROPSKI POTROŠNIŠKI CENTER
Director: Jana Huč Uršič
1000 Ljubljana
Frankopanska 5
+386 1 432 30 35
+386 1 433 33 71
epc@epc.si
www.epc.si

SPAIN
EUROPEAN CONSUMER CENTRE SPAIN
CENTRO EUROPEO DEL CONSUMIDOR
Director: José Maria Tamames Rivera
Principe de Vergara 54
28006 Madrid
+34/ 91 822 45 55
+34/ 91 822 45 62
cec@consumo-inc.es
http://cec.consumo-inc.es

SWEDEN
EUROPEAN CONSUMER CENTRE SWEDEN
KONSUMENT EUROPA
Director: Jolanda Girzl
Box 48
65102 Karlstad
+46/54 - 19 41 50
+46/54 - 19 41 95
info@konsumenteuropa.se
www.konsumenteuropa.se

UNITED KINGDOM
EUROPEAN CONSUMER CENTRE UK
Director: Jediah Mayatt
1 Sylvan Court, Sylvan Way,
Southfields Business Park
BASILDON Essex UK SS15 6TH
+44 (0)8456 04 05 03 (Monday to Friday: 10:00am to 3:00pm)
+44 (0)8456 08 96 00
ecc@tsi.org.uk
www.ukecc.net