Publications

English publications

Subscription traps in Europe: EU Study into Public Experiences of Subscription Traps
02. november, 2017
ECC-Net Air Passenger Rights Report 2015
02. desember, 2015
Commercial warranties report: Are they worth the money?
20. mars, 2015
Do Invisible Borders Still Restrict Consumer Access to Services in the EU?
08. februar, 2015
ECC E-commerce report 2014
17. desember, 2014
Chargeback in the EU/EEA: A solution to get your money back when a trader does not respect your consumer rights.
17. februar, 2014
Trust marks report 2013: Can I trust the trust mark?
22. oktober, 2013
Unfair Commercial Practices and Unsolicited Goods report: Too good to be true? It probably is!
08. januar, 2013
ECC-Net Air Passenger Rights Report 2011
01. oktober, 2011
Online cross-border mystery shopping – State of the e-union
08. september, 2011
Cross-Border Dispute Resolution Mechanisms in Europe – practical reflections on the need and availability
12. desember, 2009
The ECC-Net's Fifth Anniversary Report 2005-2009
08. februar, 2009